Using too much?

Excessive water user program

Penalties, such as an outdoor watering ban, will apply for households using excessive amounts of water if they don’t reduce their consumption.

Households with a legitimate reason for high water use will be exempt.

Excessive use means more than 800 litres per household per day or 200 litres per person per day if there are five or more residents.

The program includes the following steps:

1. Home notified of their excessive use through their Council’s normal billing process

2. Home notified again and asked to explain excessive use (homes with a legitimate reason for high water use will be excluded from the program)

3. Penalty (outdoor watering ban) applied if home continues to use water excessively (800 litres a day or 200 litres per person if there are five or more residents).

Questions?

• Call your local council (who administer the program) or 1300 789 906.